Ambulance
NHS 111: How do I book a timeslot at A&E?
From the 1 December you’ll be able to book a slot at your local A&E if you need to by calling NHS 111. Find out what is changing and what it means for you and your loved ones.
30 November 2020
Woman looking after girl
Looking after someone? Know your rights
Since the COVID-19 pandemic, it's been estimated that across the UK there are 13.5 million unpaid carers. Many people are unaware of their rights as a carer and, as a result, are not accessing the help and support they are entitled to.
25 November 2020
woman at hospital
How to communicate better with people with hearing loss
COVID-19 poses a unique challenge for health and social care professionals when talking to someone with hearing loss. Here are some important tips to help you communicate effectively.
11 September 2020
man standing outside steps
Getting the most out of the virtual health and care experience
Working with National Voices and Traverse we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.
28 July 2020
man with face mask on
What you need to know when visiting a care home (new guidance for COVID-19)
Take a look at what the guidance around visiting your loved ones in care homes means in practice.
24 July 2020
woman standing outside hospital
What can you expect when you’re discharged from hospital?
The usual processes the NHS follows to discharge you from hospital have changed during the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.
20 July 2020
woman with face mask
How to get an NHS dentist appointment during COVID-19
Routine dental care has had to change because of COVID-19, with social distancing rules making it difficult to access services. Here’s some information on how to access an NHS dentist during the pandemic.
16 June 2020
woman holding baby
Maternity support during COVID-19
Read about how coronavirus could affect you, your baby and your pregnancy care.
29 May 2020
woman looking outside window
What is domestic abuse and how can I get support?
If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.
4 May 2020
Man smiling
Cancer and coronavirus
If you have cancer, it’s understandable you might feel anxious about COVID-19. The Government and the NHS have both confirmed that cancer treatment should continue to be prioritised during the response to the COVID-19 emergency.
28 April 2020
woman walking
Planning care at the end of life
We explain why it’s important to have a plan in place, should you or a loved one become critically ill with coronavirus.
9 April 2020
social distancing
What's the difference between social distancing, self-isolation and shielding?
Self-isolation, social distancing and shielding have been introduced by the Government to help you and your loved ones stay safe from COVID-19. Find out what they mean in practice and what applies to you.
6 April 2020