care home
Six things you should expect from social care support
People have told us they want to feel listened to and involved in decisions about their social care. Here are six things you should expect from care services, according to new guidelines.
19 May 2021
man with mask
COVID-19: What you need to know when visiting a care home
Take a look at what the guidance around visiting your loved ones in care homes means in practice.
17 May 2021
Covid-19 Test
Which COVID-19 test is right for you?
Not all COVID tests are the same so it’s important to get the right one. Find out where to go to get tested, which test is most suitable for you, and what to do if you get a positive COVID-19 test result.
19 April 2021
woman with mask
COVID-19 vaccine: what you need to know
Take a look about what you need to know about the COVID-19 vaccination programme including how you will know when it's your turn, where to go, and why it's important.
13 January 2021
coronavirus shielding
Coronavirus: What does shielding mean?
Find out more about shielding, who it applies to, and what to do if you're a shielder.
12 January 2021
Woman handwashing
Information on Coronavirus (COVID-19)
Read the latest advice and information from NHS England and Public Health England about the Coronavirus.
21 December 2020
Ambulance
NHS 111: How do I book a timeslot at A&E?
From the 1 December you’ll be able to book a slot at your local A&E if you need to by calling NHS 111. Find out what is changing and what it means for you and your loved ones.
30 November 2020
Woman looking after girl
Looking after someone? Know your rights
Since the COVID-19 pandemic, it's been estimated that across the UK there are 13.5 million unpaid carers. Many people are unaware of their rights as a carer and, as a result, are not accessing the help and support they are entitled to.
25 November 2020
woman at hospital
How to communicate better with people with hearing loss
COVID-19 poses a unique challenge for health and social care professionals when talking to someone with hearing loss. Here are some important tips to help you communicate effectively.
11 September 2020
man standing outside steps
Getting the most out of the virtual health and care experience
Working with National Voices and Traverse we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.
28 July 2020
man with face mask on
What you need to know when visiting a care home (new guidance for COVID-19)
Take a look at what the guidance around visiting your loved ones in care homes means in practice.
24 July 2020
woman standing outside hospital
What can you expect when you’re discharged from hospital?
The usual processes the NHS follows to discharge you from hospital have changed during the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.
20 July 2020