• Text size
  • A
  • A
  • A
Your spotlight on local services

Stepping Hill December 2017 Waiting Times - Healthwatch Stockport Statement


Stockport’s health and social care watchdog has spoken of its concerns over the recent waiting times released for Stepping Hill Hospital A&E.

Healthwatch Stockport is disappointed to learn that the emergency department waiting time target at Stepping Hill is unfortunately the poorest performing in Greater Manchester.

The latest NHS England figures for December 2017 show Stockport is struggling to meet a 95 percent four hour waiting time target for patients attending A&E.

Last month just over 71.5 percent of people attending A&E were seen within four hours or less, compared to the 85.1 percent national average, and there were eight breaches of the 12 hour wait between decision to admit and admission.

Maria Kildunne, Healthwatch Stockport Chief Executive, said: ‘Healthwatch Stockport has been monitoring the performance of the Emergency Department at Stepping Hill Hospital for the last two years.

‘We also have representatives on the Urgent Care Board and the Stockport Borough Council’s Health and Wellbeing Board, as well as seats on other high level strategic and operations boards.

‘Healthwatch Stockport has met with commissioners from the Clinical Commissioning Group this afternoon and will be scheduling a meeting with the Hospital, where we will raise our concerns and those of the public.’

Stockport is not immune from the serious concerns being expressed nationally about the performance of Emergency and Social Care services. The Emergency Care system is complex and we have dedicated, hard-working front line staff, who deserve our full support. All health and social care services are in high demand as is usual during the winter period. GP Practices are deflecting a lot of patient flow from the hospitals and we must not forget the important role they play in primary care.

Healthwatch Stockport urges as many people to do their bit this winter and get their flu jab, particularly older vulnerable people and those working in hospitals, nursing and residential care homes – it is not too late and the flu season is far from over.

Waiting times have improved, achieving 86.1 percent in October, however these latest figures show there is more work to be done.

Stockport’s health bodies, both individually and under the partnership of Stockport Together, have put considerable efforts into winter planning to ensure the best for patients.

This includes working with the North West Ambulance Service and running a successful Home For Christmas campaign to help increase discharges and reduce bed occupancy at the hospital in the run up to Christmas.

Sue Carroll, Healthwatch Stockport Chair, added: ‘We are disappointed to see, after all the efforts that have gone into improving A&E performance at Stepping Hill, that there are still patients waiting a considerable amount of time for treatment.

‘This impacts not only on the Hospital but also on ambulance hand-over times.

‘The more ambulance staff waiting to handover means fewer ambulances out on the road, which further affects the people of Stockport who are in need of treatment.’ 


Contact Us:

Healthwatch Stockport
Land o Cakes, 48 Middle Hillgate, Stockport SK1 3DL.

Tel: 0161 974 0753