Everyone who uses the NHS in England could soon have a single patient record that brings together important information about your health care. So how and where are your records kept now, how can you view them, and what do you do if you find mistakes in them?
Following your feedback, we have been working with Royal Mail and a coalition of NHS and patient organisations to ensure vital NHS communications are delivered on time.
Working with Royal Mail, NHS and patient organisations, we have written an open letter to Ofcom highlighting the introduction of new protections to ensure reliable and efficient postal service for NHS patients.