Child Abuse Services
Multi-Agency Safeguarding and Support Hub (MASSH)
The Multi-Agency Safeguarding and Support Hub (MASSH) is the single point of contact for the public and professionals to report concerns, request advice and share information about a child and/or family.
If a child is at immediate risk of harm call the police on 999.
Members of the public
If you're a member of the public who has a concern about a child’s welfare, or if you're a parent or carer seeking support for your child, see contact details below.
Professionals
If you're a professional you should decide on the level of need below. Levels of need are used to determine the kind of support a child or family requires.
Before you make a referral, you should have the consent of the family unless this will put the child at risk of harm.
Contact details
The best way to contact us is through the online form so we can gather all the information we need, however you can also contact us on 0161 217 6028.
- select option 1 to tell us about a concern about a child’s welfare
- select option 2 to request support for your child, make a referral to Emotional Wellbeing Hub or SEND Hub, request advice about making a referral or request advice about a child you are working with
Childline
Childline is a free, private and confidential service where you can talk about anything troubling you. If you're being bullied, feeling worried or unsafe, Childline can help. They understand that bullying can happen anywhere and be about anything, so they offer advice about different types of bullying whether you're being bullied online, at school, or in friendship or family groups.
Childline's counsellors are trained staff and volunteers from all different ages and backgrounds. What they all have in common is that they want to help young people.
Contact Details
0800 1111
You can call or have a chat via their online 1-2-1 chat
1 Sickle St, Manchester M2 1DL
Instagram: childline_official
Victims service (children and young people)
The Greater Manchester victims service website offers advice for victims and survivors of crime including sexual abuse, and their families.
Sexual abuse includes unwanted sexual comments, touching, being made to have sex when you don’t want to, or being forced to look at sexual pictures or videos. Sometimes your abuser may be a family member or someone you thought was a friend.
No matter what the circumstances, or what has happened, you are not to blame and you can get support regardless of whether or not you have reported a crime to the police.
Contact Details
0800 876 6155
Text Relay: 18002 0800 876 6155
Twitter: @gmvictims Facebook:@gmvictims
NSPCC
NSPCC are the UK's leading children’s charity. Everything the NSPCC does is to help protect children from abuse. If you need support or are worried about a child, the NSPCC helpline is staffed by trained professionals who can provide advice and support.
Support and tips to help you keep children safe are also on their website.
Contact Details
0808 800 5000 Monday to Friday 8am to 10pm (10am to 6pm at weekends)
Weston House, 42 Curtain Road, London EC2A 3NH
Twitter: @NSPCC Facebook:@nspcc
Stockport Without Abuse
Stockport Without Abuse is the largest domestic abuse organisation in Stockport. We are a local charity who offer a range of services to help and support women, men and children who are affected by domestic abuse. Everyone has the right to live their life free from fear, violence and abuse.
We provide intervention, prevention and support services and work in partnership with other statutory and voluntary organisations across Stockport and Greater Manchester.
In an emergency:
If you are in immediate danger, call 999. If you are unable to speak when you dial 999, use “The Silent Solution” Wait for the operator to speak, then dial 55 on your keypad. This will alert the operator that you are in need of help.
In a non-emergency:
You can report a non-emergency incident to the police: By calling 101, or going online at: Click here
You can contact us:
Please contact us on 0161 477 4294. If we cannot take your call or it is not safe for you to talk, leave your name and number. A member of the team will get back to you. Lines are staffed Monday to Thursday from 9am to 5pm and Friday 9am - 4:30pm. There is an answerphone outside of these hours.
If we are unable to answer your call, or you need support outside of these hours, you should contact the National Domestic Abuse Helpline on: 0808 2000 247 or the Greater Manchester helpline on: 0800 254 0909.
MASSH (multi agency safeguarding & support hub) 0161 217 6028. Stockport Adult Social Care 0161 217 6029
Contact Details
0161 477 4294
info@stockportwithoutabuse.org.uk
PO Box 193, Stockport, SK1 3QP
Survivors Manchester
Survivors Manchester is a survivor focused voluntary organisation that aims to create and facilitate safe spaces for male (including trans and non-binary individuals) survivors of sexual abuse, rape and sexual exploitation across Greater Manchester. As a young person, you have a right to confidentiality. Tne thing we want to say though is It’s Not Your Fault (even though you might feel like it is), we can 100% guarantee that none of this is your fault.
It’s helpful to tell someone as soon as possible about what’s happened. That way you get the proper support you need.
Contact Details
0808 500 2222
support@survivorsmanchester.org.uk
Main office, Unit 9 Brewery Yard, Deva City Office Park, Trinity Way, Salford, M3 7BB
Instagram: Instagram: survivorsmcr Twitter @SurvivorsMcr Facebook:@SurvivorsMcr